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C-6 CMG Router - Release 2.7
Troubleshooting
Diagnostics and Performance Tools
Verification
The Verification section may be used to identify suspected communication problems
between the local and remote devices. Verification options are:
Ping Utility
Verifies the ability of the local unit to communicate by pinging remote or local
devices. See Ping Utility on page 7-2 for more information on this feature.
Trace Route
The Trace Route option is used to verify timely and reliable connections. The Trace
Route utility determines the path a packet follows from source to destination. See
Trace Route on page 7-6 for more information on this feature.
Port Monitor
The Port Monitor is a diagnostic tool that is used to review the actual data being
transmitted from, or received by the local Router. When the monitoring is started,
a hexadecimal display of each transmission as it occurs is shown. See Port Monitor
on page 7-9 for more information on this feature.
NOTE: The Port Monitor decreases the throughput of the Router. It should
only during installation and troubleshooting procedures, not during normal
operation.
- CMG Router 1
- Warranty 3
- Preface 5
- Warranty Product Returns 6
- TABLE OF CONTENTS 9
- 2 Management Window 10
- Table of Contents 11
- 6 Basic Configuration 12
- 7 Verification Window 12
- 8 Statistics Window 12
- 9 System Reports Window 12
- 10 Exit Window 13
- 11 Router Configuration 13
- A User Events 13
- B Protocol Types 14
- C Troubleshooting 14
- Introduction 15
- Overview 16
- Installation 16
- Maneuvering in the System 17
- Scroll Field 18
- Select Field 18
- Edit Field 18
- Help Bar 19
- Connecting to the Router 20
- Set a New Password 21
- Management Window 23
- Management Overview 24
- System Time/Login 25
- System Date and Time 26
- Auto-Logout Timer 27
- View Password 27
- Config Password 27
- Admin Password 27
- Enhanced Security 28
- Management Window 29
- Upload/Download 30
- CMG Router - Release 2.7 2-11 33
- Config Upload/Download 34
- Load Defaults 35
- Software Images 36
- Choices 37
- Configuration 40
- CMG Router - Release 2.7 3-3 41
- RIP Mode Receive 42
- RIP Mode Send 42
- CMG Router - Release 2.7 3-5 43
- WAN Trunk Setup Menu Fields 44
- WAN Connection Type 45
- Multilink Group 45
- Data Speed 45
- Voice BW Limit % 45
- Security 46
- Security Setup Menu Fields 47
- Authentication of Remote 48
- Local Security Server 48
- CMG Router - Release 2.7 3-11 49
- SNMP Setup Menu Fields 50
- CMG Router - Release 2.7 3-13 51
- SNMP Trap Destinations 52
- Location 53
- DNS Proxy 54
- DNS Proxy Setup Menu Fields 55
- Spanning Tree Protocol 56
- Bridge Hello Time 57
- Bridge Max Age 57
- Bridge Forward Delay 57
- Bridge Priority 57
- Network Time Protocol 58
- NTP Server Address 60
- Poll Interval 60
- Time Zone Offset HOURS 60
- Time Zone Offset MINUTES 60
- CMG Router - Release 2.7 3-23 61
- SysLog Setup Menu Fields 62
- DNS Resolver 63
- ESOLVER SETUP MENU FIELDS 64
- CMG Router - Release 2.7 3-27 65
- Quality of Service 66
- UALITY OF SERVICE MENU FIELDS 67
- CMG Router - Release 2.7 3-31 69
- MGCP Setup Menu Fields 70
- 3-34 CMG Router - Release 2.7 72
- Voice Algorithm Names - > 74
- Voice Algorithm Name Fields 75
- 3-38 CMG Router - Release 2.7 76
- VoIP Setup Fields 77
- T38 Fax 78
- VoIP Algorithm Fields 79
- Voice Channels 80
- 3-44 CMG Router - Release 2.7 82
- CMG Router - Release 2.7 3-45 83
- 3-46 CMG Router - Release 2.7 84
- Dial Plan 85
- Dial Plan Menu Fields 86
- Local Profile window 89
- LAN (Local) Profile Setup 90
- To Setup a Local Profile: 91
- Profile Setup for (LocalUnit) 92
- Protocol 92
- Frame Types 92
- LAN Network Updates 92
- LAN IPX: 94
- Setup < > 95
- Static Networks 96
- CMG Router - Release 2.7 4-11 97
- An Internet Protocol Network 97
- To Setup Static Networks 98
- Static Networks Fields 99
- Static Addresses 101
- ], and select [ENTER] 102
- 4. Select [C 102
- Static Addresses Fields 103
- To Define and Enable Filters: 104
- PACEBAR], select [ENTER] 105
- Filters Fields 106
- Source/Destination 107
- Filter Name 107
- Defining Custom Filters 108
- Defining Protocol Filters 109
- Defining Address Filters 110
- Advertise Network/Server 111
- Selected Items 113
- IPX Server Advertising 114
- Network 115
- DHCP Server/Client/Relay 116
- ], select [ENTER] 117
- DHCP Mode: <Server> 118
- Domain Name 118
- Start IP Address 118
- Lease Duration 119
- Domain Name Servers 119
- Option Type Value 119
- NetBIOS over TCP/IP 119
- DHCP Mode: <Relay> 120
- DHCP Mode: <Client> 121
- LAN Collision Threshold 122
- Spanning Tree 125
- Spanning Tree Fields 127
- Secondary IP Address 128
- SECONDARY IP ADDRESS FIELDS 129
- Link Speed 130
- Link Speed Fields 131
- 4-46 CMG Router - Release 2.7 132
- In this Chapter 133
- 5-2 CMG Router - Release 2.7 134
- Main Menu 134
- Profile Directory Window 134
- CMG Router - Release 2.7 5-3 135
- Remote (WAN) Profile 136
- Transmission Options 138
- WAN Network Updates 139
- GRE Tunnel 139
- NAT Gateway 140
- Tunnel Name 141
- Remote IP Tunnel Address 141
- Encryption Algorithm 141
- Numbered 142
- Default Router 142
- Security/Options 144
- ] and select [ENTER] 145
- Security/Options Fields 146
- Static/VPN Networks 147
- 5-16 CMG Router - Release 2.7 148
- PACEBAR] to 149
- Static/VPN Networks Fields 150
- Tunnel data ? 151
- Static NAT Addresses 152
- Local IP Address 153
- NAT IP Address 153
- NAT Bypass Subnets 154
- Subnet Mask 155
- PACEBAR] to select this 157
- Firewall Filters 159
- To Add a Firewall Filter: 160
- Firewall Filters Fields 162
- Service Establishment 163
- Local IP Address/Network 164
- Remote IP Address/Network 164
- Filter Network/Server 165
- Filter Network/Server Fields 167
- Filter [ ] 169
- Learn [ ] 169
- CMG Router - Release 2.7 5-39 171
- Port Priority 172
- Port Cost 172
- Trunk Port 173
- Basic Configuration 175
- Start Basic Configuration 176
- Basic Configuration 177
- Router Identification 178
- Routing Protocol/Security 179
- Authentication User ID 180
- WAN Interface Connections 181
- Remote Adit Profile 183
- Select WAN Port Number 184
- SNMP Configuration 185
- Setup Complete 186
- Verification Window 187
- Ping Utility 188
- LAN Port Tests Fields 189
- START PING < > 190
- Response Window Fields: 190
- Verification Window 191
- Trace Route 192
- [ENTER] to start the trace 193
- Port Monitor 195
- [SPACEBAR] 196
- [ENTER] 196
- [ESC] to terminate 196
- Statistics Window 199
- Run-Time 200
- Run-Time Fields 201
- LAN Packet Totals 202
- WAN Packet Totals 202
- VoIP Channel View 204
- VoIP Channel View Fields 205
- RSIP Status 206
- Statistics Window 207
- Priority Queue 208
- Priority Queue Fields 209
- System Reports Window 211
- To View the Event Log: 212
- Events Fields 213
- Alarms Fields 215
- Networks/Servers 216
- Networks/Servers Fields 217
- Address Tables 219
- Address Tables Fields 220
- System Reports Window 221
- Learned From 221
- Auto-Update 221
- Port Name 221
- Exit Window 223
- Reinitialize 225
- Router Configuration 227
- Basic Setup 228
- Basic VoIP Setup 229
- Router Configuration 231
- Fax and Modem Setup 232
- PPP Internet Connection and 240
- Public IP Address Routing 240
- Back-to-Back with PPP 242
- Denver Router in Slot 1 243
- Boulder Router in Slot 1 244
- Back-to-Back with Frame Relay 246
- Denver Router in Slot 3 247
- APPENDIX 249
- User Events 250
- Authenticate Events 251
- Triggered Events 252
- Description 253
- Protocol Types 256
- Protocol Types 257
- Ethernet Protocol Types 261
- Communication Related Issues 268
- LAN Related Issues 268
- Troubleshooting 269
- Troubleshooting 270
- Verification 272
- Statistics 273
- System Reports 274
- Identify Alarm 275
- Display Alarms 276
- Clear Alarm 277
- GLOSSARY 279
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